Frequently Asked Questions
Everything you need to know about shopping with NOVE.
What is NOVE's return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US, while international orders may take 7-14 business days.
How can I track my order?
Once your order ships, you will receive an email containing a tracking number and a link to monitor your delivery status in real-time.
Do you offer international shipping?
Yes, NOVE ships to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans via Klarna.
How do I find the right size?
Each product page includes a detailed size guide with specific measurements to help you find your perfect fit.